Archive for the ‘Business’ Category

Marketing’s Bad Name

Tuesday, June 9th, 2009

I’d like to share an experience I had a few years ago: I was at the supermarket, making smalltalk with the cashier, and she asked what I do for a living. I answered truthfully: “I work in marketing.”

I’ve never seen someone go from friendly and cheerful to all business so quickly. From the reaction, you’d think I’d said “I vivisect puppies.” I haven’t told someone “I work in marketing” since – at least not out of context.

The thing is, they’re partly justified. Think of marketing as a consumer and the first things that come to mind are probably an inbox full of spam, copious handfuls of junk mail (physical spam), phone calls while you’re eating dinner, commercials interrupting your night on the couch, and so on. Hell, why stop there? Don’t forget the bots posting nonsensical links in your blogs, or the bots and slimy “marketers” on Twitter (those guys with 50-100X more “following” than “followers”).

Yeah. Nowadays you’d better clarify: “I work in marketing, but I’m not one of the guys you hate.” Luckily these days I can say “I run my own business through websites,” and folks don’t always realize that that job description includes marketing. Being an entrepreneur is much more smalltalk-friendly than working in marketing.

Rule number 1 of modern marketing: Don’t be a dick.

Don’t send people any marketing materials they didn’t ask for: No spam, no junk mail. Blog comment spam, twitter spammers, etc, are Internet extensions of the old-and-broken mechanic of “I will interrupt people, steal their attention and valuable time, and they will buy my product.” People don’t react like that anymore. They hate you for it. I know I do. Don’t do it.

My projects will never spam you. I refuse to be that guy.

Listy.us will feature Google ads for non-paid accounts. Context sensitivity is it’s main selling point; If I have no choice but to show ads to support a project, I’m going to make sure those ads are something you want to see. As soon as a site can stand on its own without ads, the ads will be gone.

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Virtual Currency and Freemium Services

Sunday, April 19th, 2009

Here’s a monetization idea I’ve been playing with since participating in post-GDC “Idea Exchange: Emerging Trends in Game Development,” a sort of virtual conference that was held in both Metaplace and Second Life via a chat bridge between the two (pretty cool in itself). You can see a side-by-side screen comparison here.

During that chat, a lot of ideas were covered, and Raph briefly touched on how he thought offer-based marketing was a big new trend at GDC. Here’s the chat log, edited for relevance:

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What’s in a Verb? “Meep” vs “Nudge”

Friday, February 27th, 2009

Metaplace, a project lead by Raph Koster of Ultima Online & Star Wars Galaxies fame, is an open-ended platform that allows anyone to create their own virtual world. You want a room for people to play chess? Cool, code up a chess game, board, design and decorate the room, and you’re on. Want a role-playing experience that teaches people about history? You can do it.

Something unique to Metaplace is the idea of the Meep. It’s a small dustbunny like critter that rolls or jumps around. It’s kind of the unofficial MP mascot, and the testing community loves them. So much so, that they created a world purely to protest the potential change of the verb “Meep” to “Nudge.”

Meep, as a verb, was (as I understand it) an idea of Cuppycake, community manager of Metaplace, that got put into the game on their free time. It was intended to be like a Facebook “poke.” There’s a context menu option when you click other players to Meep them.

The problem that prompted the suggested change from Meep to Nudge, and the backlash that ensued, was that new users just didn’t get it. I even suggested myself that people don’t really know what Meep is, and might not feel comfortable doing something they don’t really understand. I suppose I never fully explained my concern there: My problem was that users didn’t understand the idea right away, it wasn’t with the idea of Meeping people.

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Talks that I Have Found Inspiring, Pt 1

Thursday, February 19th, 2009

Every now and then I somehow find myself captivated by some talk on YouTube or otherwise. A couple years ago I ran into a talk that Seth Godin did at Google. I’m not sure exactly how I ended up there, but this guy really gets it. I learned a ton from watching that video, and it’s among the major inspirations for my current train of thought as far as marketing is concerned. You might dig it, too.
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Time is NOT Money. Time is Time.

Friday, February 13th, 2009

Everyone’s heard the “Time is Money” phrase. After giving it some thought, I’ve come to the conclusion that this is complete nonsense. We often trade time for money (the daily 9-5), or money for time (contracting), but they are by no means the same thing.

Money is a renewable resource.

Time is not renewable.

Once spent, your time is gone, and you’ve got to make do with what you’ve got left. So, I suppose while you should pay attention to both of these, and their relation to eachother, you should never make the mistake of thinking they are the same. Time is infinitely more precious.

I’m sure someone else out there has had these same thoughts in a more interesting format, but I just felt I should commit it to virtual paper, so I can always come back to it and smack myself upside the head if need be.

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